Premium Widget

While navigating through the submission form, the system is continuously performing validations and calculations in the background. Once the system has the minimum information necessary to generate quotes, the Premium widget displays the premium from the quote option with the lowest premium or lowest sequence number, depending on the product settings. The default display quote option will be selected from the issued quotes. If there are no issued quotes, the default will fall back to other statuses.

This premium may change as the user proceeds through the submission, adding or changing information.

When the submission is in a status where no quotes can be calculated, the premium is not shown. When at least one quote is available, the premium is displayed for the quote with the lowest premium or lowest sequence.

Note: For products where different insurer companies may be assigned to the policy, users from those insurer companies will not see the premium in the widget. They will need to view individual quotes for the premium details.

When one or more quotes are available for review, click Quote Summary to open the Quote Summary window, detailing the quote options and details for each. If multiple quote options are available, one must be selected before the transaction can be bound. If only one option is available, it is selected automatically.

Once a quote option has been selected, click Payment Plan Summary to open the Payment Plan Summary window to review or change the selected payment plan. If multiple payment plans are available, one must be selected before the transaction can be bound. If only one option is available, it is selected automatically.

In Cancellation - Quoted status, the Edit Cancellation Premium link becomes available. This opens the Edit Cancellation Premium window, allowing the premium to be edited by premium type and new premium types to be added.

If enabled, the Pay Now link is available once a transaction has been bound. The link can also be available when a New Business, Endorsement, Renewal, Adjustment, or Reinstatement transaction has been quoted and a Payment Plan has been selected. This opens the Payment Initiation window which allows an online payment to be made from the transaction.

Quote Summary

All available quotes are displayed. For each quote, the premium is broken down by category with all Limits and Deductibles itemized per category. The Total premium is displayed at the bottom of each quote.

The available quotes depend on the status of the quote and the settings of the user's account.

Issued

Issued quotes are quotes that have successfully passed all validations when calculating quotes, or failed some validations but were approved and issued by the underwriter. Issued quotes can be selected and bound. These quotes are visible to standard client, distributor, and underwriter users. Depending on the configurations, some issued quotes may be hidden when similar, lower-priced, options are available. The Show All button, available to some underwriter users, displays these hidden quotes.

Underwriting Required

A quote goes into Underwriting Required status when the quote recalculation is activated by a client or distributor user and one or more elements on the submission form violates the conditions for the quote. The quote requires review and approval from an underwriter user. However, correcting the cause of the violation and recalculating all quotes can allow the affected quotes to become Issued. These quotes are visible to standard underwriter users.

Referred

A quote goes into Referred status when the quote recalculation is activated by an underwriter user and one or more elements on the submission form violates the conditions for the quote. In addition, an Underwriting Required quote becomes Referred when an underwriter chooses to Process the quote. These quotes are visible to standard underwriter users.

Open

A quote goes into Open status when it fails quote validation. The quote cannot be selected, although users with the right to edit the quote may make adjustments that allow it to pass the validations, making it available for selection. These quotes are visible to users with the right to edit quotes.

The Actions column lists the available options for each quote.

Hide

Clicking the Hide link for any quote removes that quote from the list. This makes it easier to perform comparisons of quotes that are under consideration. The Show All button restores all hidden quotes.

The currently selected quote cannot be hidden.

Edit

Opens the Quote Premium Override window to view the premium details and make any adjustments.

Process

When all quotes go into Underwriting Required status, the transaction is placed in the same status. Clicking Process for one or more quotes changes their status to Referred and enables them for processing in Referred status. Clicking Request Quote for the transaction automatically enables all quotes for processing. In either case, the transaction moves to Referred status.

When the transaction is in Quoted status, any quotes in Underwriting Required status can still be processed, putting them into Referred status.

Approve

When quotes are in Referred status, they can be reviewed and Approved. On clicking Issue Quote from the Referred transaction, all Approved quotes become available for selection and binding.

When the transaction is in Quoted status, any quotes remaining in Referred status can still be approved. Issue Quote can then make the newly approved quotes available for selection and binding.

Click Show All to display any hidden quotes, including any quotes in groups that were hidden by the group settings.

Check the radio button for an Issued quote and click Select to choose that quote. If only one quote is available, it is selected automatically.

If a choice of payment plans is available, the Payment Plan Summary window opens. If only one payment plan is available, it is selected automatically.

If the payment plan is selected automatically, or if payment plans are not available, the window closes and the submission form and widgets are updated to reflect the selected quote. A different quote can be selected by reopening the Quote Summary window and choosing a different quote. If new quotes are generated for the submission, the selected quote is lost and the Premium widget defaults back to the quote option with the lowest premium or sequence, waiting for a new quote to be selected.

Click Close to close the window.

Payment Plan Summary

The Payment Plan Summary window allows the user to view and manage the payment plan and bill to parties, and can be accessed two ways.

  • The Payment Plan Summary window automatically opens following the selection of a quote in the Quote Summary window.
  • Once a quote has been selected, the Payment Plan Summary link becomes available in the Premium widget.

Payment Plan If there is only one Payment Plan option available, or if one has already been selected, this field displays the payment plan name. If another plan is available it can be selected from the dropdown list.
Primary Bill to Party The Primary Bill to Party is billed in one or more installments, according to the selected Payment Plan. Any Additional Bill to Parties, detailed below, are billed in a single installment.
The default Primary Bill to Party is automatically selected by the system according to the Billing Option. For Direct bill, this is the Client. For Agency bill, this is the Distributor. For Insurer Commission Billing, this is the lead insurer.
 

Note: When Insurer Commission Billing is enabled, the Primary Bill to Party field is displayed in read-only mode and cannot be changed.

  A company of type Additional Company can be selected instead of the default party. This does not include companies that are already attached to the transaction as Additional Bill to Parties.

The Additional Bill to Parties panel is only displayed once an additional party has been added to the policy transaction. Adding an additional bill to party allows the user to assign one or more additional premium types and responsible parties to the policy transaction. For more information, see the Add Additional Bill to Parties section.

The Payment Schedule panel displays a list of all payments for the selected payment plan, including the corresponding charge date and value of each payment. Other available payment plans can be previewed by selecting them and clicking Save & Preview.

Select an action.

  • Click Quote Summary to close the window and return to the Quote Summary window.
  • Click Add Additional Bill to Parties to open the Additional Bill to Parties window.
  • Click Edit Schedule to make changes to the charges associated to the payments. See the Payment Schedule Editor section for details.
  • Click Save & Preview to save the current payment plan selection and review the payment schedule.
  • Click Close to close the window without saving any changes and return to the submission form.

Add Additional Bill to Parties

Accessed using the Add Additional Bill to Parties button in the Payment Plan Summary window, the Add Additional Bill to Parties window allows additional parties and their associated premium type to be added to the policy transaction.

Note: Only a party of type Additional Company will be available for selection as an additional bill to party.

While the Primary Bill to Party will be invoiced according to the installment schedule displayed in the Payment Schedule panel, each additional party will be invoiced in a single, separate installment.

Bill to Party Select the Additional Bill to Party from the options available in dropdown list.
Premium Type Use the Include Exclude List to select the applicable premium type for the additional bill to party.
Only premium types that are attached to the transaction are available for selection.
Each bill to party will be invoiced separately, but the total term premium will consist of the combined value of each premium type.
 

Note: A bill to party can only be associated with the transaction once. Similarly, each premium type can only be associated to one bill to party.

When Insurer Commission Billing is enabled, the option to Add Additional Bill to Parties is not available.

Select an action.

  • Click Save to save the entry.
  • Click Save & New to save the entry and clear the form for another entry.
  • Click Save & Close to save the entry and return to the Payment Plan Summary window.
  • Click Close to return to the Payment Plan Summary window without saving the entry.

Once an additional party has been added, the system prompts the user to click Save & Preview in the Payment Plan Summary window to generate the updated Payment Schedule.

Quote Premium Override

Accessed using the Edit action in the Quote Summary page, the Quote Premium page allows all rates and calculated premium for a single quote option to be adjusted or overridden.

The Premium Details panel lists all premium types included in the selected quote. The following columns are provided:

Premium Type

Displays each premium type included in the selected quote.

Level

Identifies where the premium information was collected.

  • Policy

A Policy line is included for each premium type. Values in Policy lines can be overridden.

  • Grid

A Grid line is added if any premium for the premium type comes from one or more premium grids, and displays the total value from those grids. Grid values are provided for information purposes, and cannot be overridden, but the associated Policy values can be modified to compensate.

Tech Premium

Displays the technical premium calculated from the rates and rules set in the master cover.

Tech Rate

Displays the calculated annual technical rate. This is derived from the annual Technical Premium divided by the Rating Basis.

Tech Rating Basis

Displays the rating basis value from the field defined in the master cover.

Effective Premium

Displays the modified premium value.

Effective Rate

Displays the modified annual rate value.

Effective Rating Basis

When one premium type is dependent on another premium type, overrides to the other premium types may affect the rating basis. This column displays the calculated rating basis after any other overrides.

Rate Δ %

Displays the percentage variance between the technical rate and effective rate.

Commission

Displays the commission calculated from the effective premium.

Overridden

Displays if any overrides have been applied to the premium type.

Click a link in the Premium Type column to display the Premium Adjustment panel for that premium type.

The Premium Adjustment panel is used to apply or edit adjustments to the selected premium type.

Premium Type

Identifies the selected premium type.

Override Type

Select the type of override to apply.

  • None

No adjustment should be made. Any existing adjustments are removed, returning the Premium Details to their original values.

  • Rate Override

The Value field is used as the Effective Rate. A Rating Basis field must be defined for the selected premium type, or this option will not be available.

  • Rate Multiplier

The Effective Rate is multiplied by the Value field, with the new Effective Rate being used to calculate the Effective Premium. A Rating Basis field must be defined for the selected premium type, or this option will not be available.

  • Premium Override

The Value field is used as the Effective Premium.

  • Premium Adjustment

The Value field is added to or subtracted from the Effective Premium.

Value

Enter the value to be applied. This field is not shown if None is selected.

Carry Forward Override On

Without this setting, the current adjustment will only apply to the current transaction. This setting allows the adjustment values to be carried forward and applied to related transactions. This option is not shown if None is selected. A Rating Basis field must be defined for the selected premium type, or this option will not be available.

  • Endorsement

If this box is checked, the current adjustment will be carried forward to any endorsement transactions created from the current transaction. This setting itself is also carried forward, so the adjustment and setting will persist through multiple endorsements.

  • Renewal

If this box is checked, the current adjustment will be carried forward to any renewal transactions created from the current transaction. This setting itself is also carried forward, so the adjustment and setting will persist through multiple renewals.

Note: Once an adjustment has been saved, it will remain in place even if the quote is recalculated.

Premium overrides and adjustments are not carried forward directly. They are converted to the equivalent rate override, which is carried forward.

The Carry Forward settings will only apply for the quote option that is selected and bound. If a quote includes adjustments and carry forward settings, but is not selected and bound, when a renewal occurs the quote may be available but the adjustments and settings will not be included.

The Carry Forward settings will only work if they exist in the source transaction. For example, a new business transaction is bound with adjustments set to carry forward on renewal, but not endorsement. An endorsement is created, and the adjustments and settings are omitted. If a renewal is created from the new business transaction, the adjustments and settings will be included. If the renewal is instead created from the endorsement, the adjustment and settings will not be present, and will not be included in the renewal.

Click Calculate Quote to save the adjustments and update the Premium Details or click Close to close the window without saving any adjustments.

Edit Cancellation Premium

Accessed using the Edit Cancellation Premium link in the Premium widget, the Edit Cancellation Premium window allows premium to be edited by premium type and new premium types to be added.

The Premium Details table lists all premium types currently making up the total premium. Click Add to add a premium type, or click a link in the Premium Type column to edit that premium type.

Adding a Premium Type

On Clicking Add, the Override panel appears.

Premium Type

Select a premium type to be added.

Gross Premium

Enter the total gross premium, including commissions.

Click Save to save the data, or click Close to close the window without saving the new Premium Type.

Once saved, any commissions and taxes are calculated according to the settings in the product, and the totals are displayed. The values can now be edited, as detailed below.

Editing a Premium Type

On saving a new premium type or selecting an existing type for editing, the full Override panel appears.

Premium Type Displays the selected premium type. Once saved, the premium type cannot be changed or removed.
Gross Premium Displays the current gross premium, which can be changed
Calculate Commissions and Taxes Uses the Gross Premium to recalculate the commissions, taxes, and totals according to the settings in the product. This replaces any custom values for the commission or taxes.
Commission Displays the calculated distributor commission.
Net Premium Displays the calculated net premium.
Taxes Each tax applied to the selected premium type will be displayed here. Each value can be changed. The Calculate Commissions and Taxes button will reset any custom values in these fields.
 

Note: If a tax or fee is taken from a driver field in the workflow, recalculating the taxes will pull in the current value of that field without any modifications. If the driver field does not take into account adjustments, prorating, or refunds, the tax or fee may need to be modified after recalculating.

Total Displays the calculated total premium.

Click Save to save the current values for the selected premium type. If the commission or any taxes were changed, the Net Premium and Total values will be recalculated before saving. Click Add or select another premium type to make additional changes.

Click Close to close the window at any time. Any unsaved changes will be lost. The transaction will be refreshed with the new values.

Payment Schedule Editor

When a payment plan is selected and previewed, all payment dates and amounts are calculated according to the payment plan settings. Each of these payments can be edited to change the date of the payment and any amounts.

Clicking Edit Schedule in the Payment Plan Summary window opens the Payment Schedule Editor window.

The Policy Information panel identifies the Bill to Party, the Policy Transaction number, and the expected Currency of the payment.

The Charges List panel lists all charges for the selected plan, grouped by Installment Date, and separated by premium type.

To delete charges completely. check the box for each charge to be removed, and click Delete. Individual charges can also be deleted from the Edit Charge window.

Once all changes have been made, click Validate to confirm that the total premium, taxes, and commission amounts match the original totals. This validation is required, and must be performed before attempting to Bind the policy. To edit the premiums, taxes, and commissions, see the Quote Premium Override section.

Click Close to close the window and return to the Payment Plan Summary window.

To edit a charge, click the Edit link. The Edit Charge window opens.

The Charge Details panel lists all details of the charge. The date, premium amount, taxes, and commission can all be edited.

Click Copy to create a duplicate charge. The duplicate can then be edited to represent a new charge.

Click Delete to remove the charge completely. Multiple charges can be deleted at once from the Payment Schedule Editor window.

Click Save & Close to save any changes and return to the Payment Schedule Editor window, or click Close to return without saving the details.

Online Payments

If enabled, the Pay Now link can be used to make payments on the current policy. This allows for the payment of outstanding invoices, or all charges for the policy term.

This option is available for Bound transactions, including cancellation transactions that result in additional charges.

Depending on the product configuration, the link may also be available when a New Business, Endorsement, Renewal, Adjustment, or Reinstatement transaction has been quoted and a Payment Plan has been selected.

Note that online payments may not be available if additional bill to parties are included in the transaction.

  1. Click the Pay Now option in the Premium widget. The Payment Initiation window opens.
  2. Complete the necessary information. Fields marked with a red asterisk * are required.
  3. Bill To Party This field displays the name of the bill to party for the current transaction.
    Payment Option This field is available when making payments on Bound transactions. Select what charges should be paid.
    • Pay your Outstanding Invoices
    This option calculates the total amount for outstanding invoices associated with the current policy term.
    • Pay your Policy in Full
    This option calculates the total remaining amount for the policy term, including installments that have yet to be invoiced according to the payment plan schedule. A single invoice is generated with all remaining charges.
     

    Note: Depending on the product configuration, the payable invoices may include charges from other transactions.

    Total Outstanding Amount This field is available when Pay your Outstanding Invoices is selected as the Payment Option, or when making a payment for a Quoted transaction. This field displays the amount due for invoiced charges associated with the current term.
    Full Policy Amount This field is available when Pay your Policy in Full is selected as the Payment Option, and displays the total remaining amount due for the policy term.
    Applied Credit Amount This field is available when making payments on Bound transactions. If the Bill to Party currently has an On Account Balance available for the associated policy term, it is automatically applied to the payment. This field displays the amount being deducted from the On Account Balance.
    Total Payment Amount This field displays the total amount to be paid.
    Depending on the configuration of the payment system, this amount may be changed to make a partial payment. Editing is not possible when Pay your Policy in Full is selected as the Payment Option.
     

    Note: In the event that the amount due is a negative value, as the result of a Cancellation transaction for example, this field defaults to zero.

    The Details panel lists the charges included for this payment. This panel is collapsed by default, but can be expanded using the arrow icon .

    Click a link in the Invoice Number column to view the Invoice Detail Window.

    Note: When Pay your Policy in Full has been selected as the Payment Option, the Details panel may contain amounts that have not yet been invoiced. As these items will not have assigned invoice numbers, a Not Invoiced notation will appear in place of the link in the Invoice Number column.

    The Payment Method panel is only displayed if one or more payment methods have been saved for the Policy or for the Bill to Party as part of an earlier transaction.

    Pay with Displays the masked 16-digit credit card number saved for the policy, if one is available. If a payment method has not been saved for the policy, the system will default to the most recent payment method saved for the Bill to Party. The following options are also available for selection in the drop-down list.
    • Existing Credit Card
    Any payment method that has been saved for policy or the Bill to Party as part of an earlier transaction. The masked credit card number, card type, and expiration date are displayed to help the user identify the correct payment method.
    • New Credit Card
    The drop-down list also contains the option to use a new payment method for the transaction.
  4. Select an action.

    • If there is a remaining amount to be paid in the Total Payment Amount Due field, click Proceed to Payment.

      Note: When using a New Credit Card, the system will navigate to the Payment Provider Gateway. Follow the instructions displayed on the screen.

      When using an Existing Credit Card that was saved to the system as part of an earlier transaction, the system will automatically complete the transaction and navigate to the Online Payments screen.

      If Total Payment Amount Due is zero, no action is necessary. If the charges are covered by the Applied Credit Amount, the payment will be applied internally.

    • Click Close to close the window without making a payment.
  5. When the payment is completed, the Online Payments screen opens with a summary of the payment.
  6. If a New Credit Card is being used, and the necessary conditions are met, the Online Payments window will contain options for saving the payment method for future use. For additional information, see the Payment Method Details panel described below.

    Name

    Displays the name of the bill to party for the current transaction.

    Date

    Displays the date the transaction was processed.

    Amount

    Displays the amount of the transaction.

    Currency

    Displays the currency for the transaction.

    Status

    Displays the status of the transaction.

    Reference Number

    Displays the system-generated reference number for the payment.

    Receipt Number

    Displays the number of the receipt generated within the system.

    The Payment Method Details panel contains options for saving the current payment method for future use.

    This panel is only displayed when a new payment method is being used and the payment has been accepted by the payment provider. Furthermore, Tokenization must be enabled for the Payment Provider Configuration within the system, and a security token must be successfully returned by the payment provider. If any of these conditions are not met, the panel is not displayed.

    Note that saving a payment method is not supported for transactions containing multiple Bill to Parties.

    Card Type Displays the credit card type.
    Card Number Displays the masked 16-digit credit card number. The last four digits are displayed.
    Expiration Date Displays the expiration date (MM/YYYY).
    Save my Credit Card for Future Payments Check this checkbox to save the credit card details for future use.
    Use to Automatically Pay This option is displayed when the Save my Credit Card for Future Payments option is checked. Select one of the available options.
    • This Policy
    The system will use this payment method when automatically processing online payments for any transaction associated to this policy and Bill to Party combination.
     

    Note: This option is only available if the Separate Invoices by setting for the Bill to Party is Transaction or Policy Term.

    • All Policies
    The system will use this payment method when automatically processing online payments for any policy transaction associated to this Bill to Party.
    • None
    The system will not use this payment method when automatically processing online payments. The payment method will only be available for future on-demand payments.

    Note: Automatic online payment processing is currently only supported for Quoted Renewal transactions. This feature must be enabled in the Automatic Payments section of the Master Cover. For additional information, see the Automatic Processing section.

  7. Click the Back to Previous Page button to return to the transaction without saving the payment method, or click Save and Back to Previous Page to save the payment button before returning to the transaction.